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These Terms of Service (“Terms”) govern your access to and use of Stellaxa Pro, a software-as-a-service platform for astrology practitioners operated by Stellaxa Pro (“Company”, “we”, “us”, or “our”). Please read these Terms carefully. By creating an account or using the platform, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using Stellaxa Pro, you confirm that you are at least 18 years old, have the legal capacity to enter into a binding agreement, and agree to be bound by these Terms of Service and our Privacy Policy. If you are using the platform on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

If you do not agree to these Terms, you must not access or use the platform.

2. Description of Service

Stellaxa Pro is a subscription-based SaaS platform designed for professional astrology practitioners. The platform provides tools for:

  • Generating natal charts, transit reports, and astrological readings using Swiss Ephemeris-based calculations.
  • AI-assisted interpretation generation for practitioner use and review.
  • Client management, scheduling, and reading delivery.
  • PDF report generation with practitioner branding.

We reserve the right to modify, enhance, or discontinue any feature of the service with reasonable notice to subscribers.

3. Account Registration and Security

To use Stellaxa Pro, you must create an account with a valid email address and a secure password. You are responsible for:

  • Providing accurate and complete registration information.
  • Maintaining the confidentiality of your account credentials.
  • All activity that occurs under your account, whether or not authorized by you.
  • Notifying us immediately at legal@stellaxa.com if you suspect unauthorized access to your account.

You may not share your account credentials with others or allow multiple individuals to access the platform using a single account, except as permitted under multi-seat Studio plans.

4. Subscription Plans and Billing

Available Plans

Stellaxa Pro offers the following subscription tiers:

  • Seed (Free) — limited access for practitioners getting started, with usage caps on charts, readings, and clients.
  • Practitioner — full-featured plan for individual practitioners with higher usage limits.
  • Studio — multi-seat plan for practices with team members, highest usage limits, and priority support.

Current pricing and feature limits are listed on our Pricing page. Prices are subject to change with 30 days' notice.

Billing and Payment

Paid subscriptions are billed monthly or annually in advance. All payments are processed by our payment processor, who acts as the Merchant of Record. This means the payment processor is responsible for billing, tax collection, VAT compliance, and payment disputes. By subscribing, you authorize recurring charges to your payment method.

Refunds and Cancellations

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period — you retain access until then. We do not provide pro-rata refunds for unused time on monthly subscriptions. Annual subscriptions may be eligible for a pro-rata refund within 14 days of purchase — contact legal@stellaxa.com to request a refund.

5. Acceptable Use Policy

You agree to use Stellaxa Pro only for lawful purposes and in accordance with these Terms. You must not:

  • Upload, generate, or distribute any content that is illegal, defamatory, harassing, fraudulent, or violates the rights of any third party.
  • Attempt to gain unauthorized access to any part of the platform, other user accounts, or our infrastructure.
  • Use the platform to send spam, unsolicited communications, or engage in phishing or other deceptive practices.
  • Abuse, manipulate, or attempt to circumvent the AI interpretation feature to generate harmful, misleading, or inappropriate content.
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
  • Reverse engineer, decompile, disassemble, or attempt to extract the source code of the platform.
  • Use the platform in a way that interferes with or disrupts the integrity or performance of the service.
  • Resell, sublicense, or otherwise commercialize access to the platform without our written permission.

Violation of this Acceptable Use Policy may result in immediate account suspension or termination.

6. Intellectual Property

Your Content

You retain full ownership of all content you create, upload, or input into Stellaxa Pro — including client records, custom reading notes, and branding assets. By using the platform, you grant us a limited, non-exclusive, royalty-free license to store, process, and display your content solely for the purpose of providing the service to you.

Platform Intellectual Property

Stellaxa Pro, including its software, algorithms, user interface, branding, documentation, and all related intellectual property, is owned by us and protected by applicable copyright, trademark, and intellectual property laws. These Terms do not grant you any rights to our intellectual property beyond the limited right to use the platform as described herein.

7. AI-Generated Content Disclaimer

Stellaxa Pro uses AI technology to generate astrological interpretations and reading content. You acknowledge and agree that:

  • AI-generated interpretations are provided for entertainment and personal guidance purposes only. They do not constitute professional advice — psychological, medical, financial, legal, or otherwise.
  • As a practitioner, you are fully responsible for reviewing AI-generated content before delivering it to clients. You must not represent AI-generated content as your own original work without review and attribution as appropriate.
  • The accuracy, completeness, or fitness of AI-generated content for any particular purpose is not guaranteed. AI outputs may contain errors, inaccuracies, or content that requires professional judgment to contextualize.
  • You bear sole responsibility for how you use and communicate AI-generated interpretations to your clients.

8. Data Processing and Privacy

By using Stellaxa Pro, you agree to our collection and processing of your personal data as described in our Privacy Policy.

As a practitioner who stores client data on our platform, you act as a data controller under applicable data protection law (including GDPR where applicable). You are responsible for ensuring you have lawful grounds to process your clients' personal data and for informing them how their data is used. We act as a data processor on your behalf. Our Privacy Policy outlines the technical and organizational measures we take to protect data under your control.

9. Limitation of Liability

To the maximum extent permitted by applicable law, Stellaxa Pro and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, loss of data, loss of clients, or business interruption — arising out of or related to your use of the platform.

Our total aggregate liability to you for any claim arising from or relating to these Terms or your use of the platform shall not exceed the total amount paid by you to us in the three months immediately preceding the event giving rise to the claim.

Some jurisdictions do not allow limitations on implied warranties or liability for incidental or consequential damages. In such jurisdictions, the above limitations may not apply to you.

10. Service Availability

We strive to maintain high availability of the Stellaxa Pro platform. However, we do not guarantee uninterrupted, error-free service. Scheduled maintenance, infrastructure updates, and unforeseen technical issues may cause temporary disruptions.

  • Free (Seed) tier — no uptime guarantee or SLA. Best-effort availability.
  • Paid tiers — we target high availability and will communicate planned maintenance in advance.

We are not liable for losses arising from service downtime, performance degradation, or data unavailability beyond our reasonable control.

11. Termination

Termination by You

You may delete your account at any time through your dashboard settings or by contacting us at legal@stellaxa.com. Upon deletion, your account data will be permanently removed within 30 days (except billing records retained for legal compliance — see our Privacy Policy).

Termination by Us

We may suspend or terminate your account immediately if:

  • You materially breach these Terms, including the Acceptable Use Policy.
  • Your use of the platform exposes us or other users to legal risk or harm.
  • Your subscription payment fails and is not resolved within a reasonable grace period.

We will attempt to provide reasonable advance notice of termination where circumstances permit, except in cases involving security threats or legal obligations requiring immediate action.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Slovenia and applicable European Union law, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or your use of the platform that cannot be resolved informally shall be subject to the exclusive jurisdiction of the competent courts of the Republic of Slovenia.

If you are a consumer resident in the EU, you may also have access to the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Changes to Terms

We may update these Terms of Service from time to time. When we make material changes, we will notify you at least 30 days in advance by:

  • Sending an email notification to your registered email address.
  • Displaying a prominent in-app notification.

Your continued use of Stellaxa Pro after the effective date of updated Terms constitutes your acceptance of those Terms. If you do not agree to the updated Terms, you must discontinue use before the effective date.

14. Contact Information

For legal inquiries, account disputes, or questions about these Terms, please contact:

Stellaxa Pro

Legal & Compliance

Email: legal@stellaxa.com

We aim to respond to all legal inquiries within 5 business days.